Our Approach

ISO 9001 Implementation — Simple and Effective

We begin by illustrating and explaining the concepts of the ISO 9001 Quality Management System, then involve your team in identifying and defining the processes relevant to your organization. Our philosophy is to start with the basics and build from there — keeping the system as simple as possible while remaining fully compliant and effective.

Every step of the way we provide technical support, followed up with on-site internal audits to ensure your system is working and that you are prepared for your certification audit.

• Development of an ISO 9001-compliant Quality Manual
• Creation of all required procedures, flowcharts, and forms
• ISO 9001 Quality Management System training for your team
• Implementation of key quality measurements and KPIs
• Ongoing technical support throughout the process
• On-site internal audits before certification
• Risk Management System development (Clause 6.1)
• Fractional Quality Manager option available

What Is a Fractional Quality Manager?

All the Expertise. None of the Full-Time Overhead.

A Fractional Quality Manager functions as your outsourced Quality Manager or ISO Management Representative — performing the same responsibilities a full-time QM would, but on a scheduled, part-time basis that fits your budget and operational needs.

This model is ideal for companies that have achieved ISO 9001 certification and need ongoing support to maintain it, or for companies not yet large enough to justify a dedicated full-time quality manager but still needing expert oversight to stay compliant and competitive.

With over 35 years of direct experience in quality and operations management across manufacturing, services, oil & gas, distribution, and more, we know exactly what your system needs — regardless of your industry.

• Maintain ISO 9001 certification year-round
• Keep QMS documentation current and accurate
• Ensure internal audits are performed on schedule
• Drive corrective actions to effective closure
• Represent your company at management review meetings
• Act as your liaison with your certification body
• Provide on-site presence as needed
• Available by telephone and email between visits

Our Story

35+ Years of Hands-On Quality Management

ISO 9001 Consulting Services is provided by Key Management Consulting, founded by Billy Matthews. With over 35 years of direct experience in Quality Management and Operations Management, we have dealt with the daily realities of those positions — not just consulted on them from the outside.

Our focus has always been on small and medium businesses across any industry. ISO 9001 is a universal standard, and we have helped companies in manufacturing, oil & gas, professional services, distribution, healthcare, construction, electronics, food & beverage, and more achieve and maintain certification.

Our ISO 9001 Quality Management Systems are simple and effective by design. We can increase complexity to match your requirements — but we always start basic and build from there.